Journey Management
Journey Management is a process to enable organisations to move people or goods from one location to another in the safest possible way, ensuring the safety of all involved, including drivers, passengers, other road users and the wider communities in which your organisation operates.
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A good journey management system will not only improve your road safety risk, it will reduce your operational costs.
There are two types of Journey Management Systems, a paper based version or a technology system based one. I advise that you consider investing into a technology based system if you have not already done so.
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A journey management system will bring together all of the best practices, policies and process into one place managed by a dedicated team that can be made up from any existing transport management team. It is a documented plan that addresses all of the risks including
Compliance of drivers and vehicles'
Safety and Security of ALL persons and goods
Weather and environmental hazards
Risk Assessments
Route Planning
Monitoring and debrief
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In simple terms, everything that you should do to reduce your occupational road risk in one place.
Manual System
Depending upon the complexity of your business you may wish to stay with a paper based manual system. If for example you only have a small number of vehicles and drivers to manage (around 4-5) then it may not be in your interests to invest into a software solution.
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Your paper based system should include all the previous elements spoken about and is developed in a way that you can see at a glance that all your vehicles and drivers are compliant, that the vehicle meets the requirements for the work activity for the day.
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It should then have risk assessments for the routes that the driver will follow, clearly indicate the time of departure and arrival, rest breaks and any other considerations for example the weather conditions at the start, during the journey and the end of the journey.
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This will then begin to form the basics of the route plan, allowing the driver to be briefed properly on the day ahead and allowing the supervisor to check the drivers health , fatigue and ensure they are fit to drive.
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The journey can then be monitored with the driver checking in on a regular basis updating the journey management team until the journey is completed and closed out.
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A manual system can be supported by the introduction of some technologies for example in vehicle monitoring systems and its possible to slowly build towards a full software journey management system as the organisation grows.
Software System
Automated software journey management systems significantly reduce the road risk that larger organisations have by bringing together driver and vehicle records, risk assessments, traffic and weather information, near live data reporting from fleet vehicles and introduces automated workflows.
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In simple terms this means that a traffic planner could not allocate a vehicle requiring maintenance to a job until the workshop have cleared it as completed, nor could the planner allocate a driver who does not have the required training to a vehicle.
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It will also allow for planning and scheduling along allocated routes where risk assessments have been conducted and then automatically monitors the progression of the journey until its completed and closed out.
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Note: Journey Management Systems include elements from a range of technologies, if you dont have any experience in these systems then please ask for support, I am happy to help
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